RETURN POLICY

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

RETURNS

 

All returns must be postmarked within fourteen (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached

RETURN PROCESS

To initiate the refund and return process, please contact us at support@newyorkgalore.com.

The deadline to return/refund a product is 30 days from when you receive the product.

To return an item, please email customer service at support@newyorkgalore.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

 

NewYorkGalore

Attn: Returns

RMA #

Please note, you will be responsible for all return shipping charges, unless the product has arrived damaged and you notify us with picture proof. We strongly recommend that you use a trackable method to mail your return.